Privacy Notice – Customers and Suppliers

Why do we hold your data?

If you are a customer or supplier of Redstone Property Services Ltd, we need to hold and maintain some personal information about you and your colleagues.  This information is necessary for the performance of contracts between us.

What sort of data do we hold for day to day contact?

Typically, it will be contact name and address within your company, role, email address and telephone contact numbers. 

How long do we hold your data?

When Redstone Property Services Ltd no longer needs to keep certain data, we destroy any paper documents securely by shredding and deleting the electronic record in our accounting or support systems. Redstone retain your information only for as long as recommended by the RICS code of practice.

Who can access your data? 

Access to all of your information is strictly controlled and limited to ensure that only authorised employees, or if necessary, approved 3rd party partners have access.

Changes and access to your personal data 

You have the right to access information held about you by the Company. The Company has a month to respond to a request. We will ask for proof of ID before allowing access. We will then ensure that the information we hold is corrected and updated. If at any point you believe that the information we process on your behalf or on you is incorrect, you can request to see this information and have it corrected or deleted. For access and to amend any details we retain please contact [email protected]

Complaints

If you wish to raise a complaint on how we have handled any personal data, you can contact Simon Pinto at [email protected]

Information about your right to complain can be found on www.ico.org.uk. You can complain by contacting The Information Commissioner’s Office by telephone (0303 1231113)   or   https://ico.org.uk/concerns/